Keel respects your privacy and is committed to handling your personal information responsibly.

Privacy Policy

Last updated: August 27, 2026

Keel Career (“Keel Career,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how we use and disclose it, how long we retain it, and the choices available to you when you visit this website, request resources, communicate with us, or purchase or participate in our services.

Information We Collect

We may collect personal information that you voluntarily provide, including:

  • your name and email address;

  • your telephone number or other contact information;

  • information submitted through forms, questionnaires, or surveys;

  • information required to schedule, administer, or provide services;

  • communications you send to us;

  • payment and transaction information associated with purchases; and

  • personal experiences, reflections, values, goals, relationships, career information, and other information you choose to share while participating in our services.

We may also collect limited technical information when you use the website, including your browser and device information, IP address, general location, pages visited, referral source, and interactions with the website. This information may be collected through cookies, analytics tools, and similar technologies.

Please do not provide personal information that is not reasonably necessary for your inquiry or participation in our services.

How We Use Your Information

We may use your personal information to:

  • provide resources or services you request;

  • respond to inquiries and communicate with you;

  • schedule and administer sessions;

  • deliver the Values Map and related materials;

  • administer Find Your How and other Keel Career services;

  • send follow-up emails or educational materials described when you sign up;

  • send promotional or ongoing marketing communications when you have consented to receive them or when otherwise permitted by law;

  • process purchases, issue receipts, and maintain transaction records;

  • understand how the website and our services are used;

  • improve our programs, resources, communications, and website;

  • protect the security and integrity of our website and business; and

  • meet legal, regulatory, tax, accounting, or security requirements.

We will not use your personal information for a materially different purpose without obtaining additional consent where required.

Consent and Email Communications

When you request the Values Map or another Keel Career resource, we will use your email address to deliver the requested material and any follow-up messages clearly described when you sign up.

We will obtain your consent before sending promotional or ongoing marketing communications where required by law. You may withdraw your consent and unsubscribe from marketing communications at any time by using the unsubscribe link included in an email or by contacting us.

Withdrawing consent will not affect the lawfulness of any collection, use, or disclosure that occurred before consent was withdrawn. In some circumstances, withdrawing consent may affect our ability to provide a requested service.

Service Providers and Disclosure

Keel Career may use third-party service providers to operate the website and business. These may include providers of:

  • website hosting, forms, cookies, and analytics;

  • email delivery and customer relationship management;

  • scheduling and video conferencing;

  • payment processing;

  • cloud storage and document management; and

  • administrative, accounting, legal, or technical services.

These providers may receive or process personal information only as reasonably necessary to perform services for us. We expect service providers handling personal information on our behalf to use appropriate safeguards.

We may also disclose personal information:

  • when you have consented to the disclosure;

  • when reasonably necessary to provide a service you requested;

  • when required or permitted by law;

  • to protect our legal rights, safety, property, systems, or users; or

  • in connection with a proposed or completed sale, transfer, reorganization, or financing of all or part of the business, subject to appropriate confidentiality protections.

We do not sell or rent your personal information.

Processing Outside Canada

Some service providers may process or store personal information outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement authorities, or government agencies in accordance with those laws.

We remain responsible for personal information transferred to service providers for processing on our behalf and take reasonable steps to require appropriate protection.

Payment Information

Payments are processed by third-party payment processors. Keel Career does not directly collect or store your complete payment-card number.

Payment and transaction information is handled according to the privacy and security practices of the applicable payment provider. Keel Career may receive limited transaction information, such as your name, email address, billing details, purchase amount, payment status, and transaction identifier, for accounting, customer service, and record-keeping purposes.

Coaching and Values Map Information

Participation in Find Your How, the Values Map, or other Keel Career services may involve sharing personal experiences, reflections, values, goals, relationships, career information, and other information relevant to the work.

Because this information may be sensitive, we take reasonable steps to protect it. We limit its use to providing, supporting, and administering the services you requested unless you provide additional consent or its use or disclosure is required or permitted by law.

Please consider carefully what information you choose to share electronically.

Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy legitimate business, legal, tax, accounting, dispute-resolution, or regulatory requirements.

Retention periods may vary depending on the nature and sensitivity of the information, the reason it was collected, and applicable legal requirements. When information is no longer reasonably required, we will delete, destroy, or anonymize it using appropriate methods.

Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the nature and sensitivity of the personal information we hold.

These safeguards may include access restrictions, password protection, secure service providers, software updates, and reasonable procedures for storing and disposing of information.

No method of electronic transmission or storage is completely secure. Although we take reasonable measures to protect personal information, absolute security cannot be guaranteed.

Your Privacy Choices and Rights

Subject to applicable law, you may contact us to:

  • ask whether we hold personal information about you;

  • request access to your personal information;

  • request correction of inaccurate or incomplete information;

  • withdraw consent where applicable;

  • unsubscribe from marketing communications;

  • request deletion of personal information, subject to applicable retention requirements;

  • ask how your information has been used or disclosed; or

  • make a complaint or ask a question about our privacy practices.

We may need to verify your identity before responding to a request. In some circumstances, applicable law may permit or require us to refuse access, correction, or deletion. If that occurs, we will explain the reason where legally permitted.

Some information may need to be retained when required by law or when another legitimate reason for retaining it applies.

Cookies and Analytics

This website may use cookies and similar technologies for website functionality, security, preferences, analytics, and performance measurement.

Necessary cookies support the operation and security of the website. Analytics and other non-essential cookies may help us understand how visitors use the website and improve its content and performance.

Where required, you will be provided with information and choices concerning non-essential cookies. You may also adjust your browser settings to block or delete cookies. Disabling certain cookies may affect how the website functions.

Third-Party Websites

This website may contain links to websites or services operated by third parties. Keel Career is not responsible for the privacy, security, or content of third-party websites. We encourage you to review the privacy policies of those services before providing personal information.

Children’s Privacy

Keel Career’s website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and, where appropriate, delete it.

Changes to This Policy

We may update this Privacy Policy as our services, technology, or legal obligations change. The current version will be posted on this page with the date of the most recent update.

If a change materially affects how we use personal information already collected, we will provide additional notice or obtain consent where required by law.

Contact

Questions or requests regarding privacy may be directed to:

Keel Career

Attn: Privacy Officer
Hello@KeelCareer.com
17 Elmeroy Crt. Whitby ON, L1N 8A5